Free plan forever with 1 seat. Growth plan at $29/seat/month, Professional at $59/seat/month, and Enterprise at $99/seat/month, all billed yearly. AI resolutions cost $0.49 each across plans.
Essential plan at $29/month (or $348 annually) includes 1 board with custom fields, custom statuses, private boards, roadmap, and basic integrations. Pro plan at $69/month (or $828 annually) includes everything in Essential plus 5 boards, password-protected boards, advanced moderation, and additiona
Key features
Omnichannel inbox supporting in-app, email, Slack and more
Fibi AI support agent for automated issue resolution
Workflows and automations with no-code visual builder
Centralized feedback hub with voting and public roadmap
AI feedback prioritization with customer data integration
Intelligent help center with AI search capabilities
Public changelog page with email subscriptions and in-app widgets
Release segmentation by user attributes
Mobile app for iOS and Android
Service level agreements and SLAs
Single sign-on and SSO with SAML 2.0 support
Moderation tools including AI-assisted and profanity filters
What makes it different
All-in-one platform combining support, feedback, and changelog management in one subscription
AI-powered automation with Fibi resolving customer issues without human intervention
Automatic loop closure notifying users when their requests are shipped
Support for 40+ languages and multiple brands in one platform
Sub-150ms latency built for scale supporting millions of end-users
All plans include unlimited users, content, and admins with no per-user pricing
Fast setup process that gets feedback from customers in less than an hour
Simple and intuitive design that requires minimal training or onboarding
Two-way sync with project management tools like Jira and Linear