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Sun 04 Oct 2026
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Canny vs Frill

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Canny compared with Frill
DetailCannyFrill
What it doesAI Customer Feedback Management Software and Tools The all-in-one customer feedback tool for product teams
StageEstablished Not given
Founded2017 Not given
Based inNot given Not given
Pricing modelfreemium subscription
PricingNot given Startup plan at $25/month includes 50 ideas and 1 survey. Business plan at $49/month includes unlimited ideas and 3 surveys. Growth plan at $149/month adds unlimited surveys and white labeling. Enterprise plan at $349/month includes SOC2 compliance and dedicated support. All plans offer 14-day free
Key features
  • Feedback capture from integrations like Intercom, Zendesk, Gong, Slack
  • AI-powered feedback discovery and deduplication
  • Public roadmap planning and prioritization
  • Smart replies and comment summaries
  • Automation rules and custom workflows
  • Idea board with voting and commenting
  • Public product roadmap
  • Changelog and announcements
  • In-app surveys
  • Embeddable widget
  • AI browser extension
  • API and webhooks
  • White label branding
  • Priority matrix for feature prioritization
  • SSO authentication
What makes it differentNot given
  • AI browser extension captures feedback from any source with one click
  • Custom benefit and cost factors for feature prioritization beyond standard frameworks
  • MCP Server integration with AI tools like Claude and ChatGPT
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)87 no change since last check74 no change since last check
Trust Flow (Majestic)4335
Citation Flow (Majestic)5748
Referring domains (Majestic)76021499

3 details filled in for both companies.

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