Customer Support & SuccessEstablished
Canny
AI Customer Feedback Management Software and Tools
About
AI-powered customer feedback platform that captures, analyzes, and prioritizes feedback from every customer conversation to help teams build features that drive revenue.
The Canny homepage
FAQ
- What is a tracked user?
- A tracked user is any user associated with feedback, such as someone who has given feedback by creating a post or voting/commenting on a post. Those actions can be taken by the user themselves, by an admin on their behalf, or by Autopilot.
- Is Canny venture-backed?
- No. Canny is bootstrapped and has been profitable since launch in 2017.
- Where is Canny based?
- Canny is a fully remote company and is incorporated in the United States.
Key features
- Feedback capture from integrations like Intercom, Zendesk, Gong, Slack
- AI-powered feedback discovery and deduplication
- Public roadmap planning and prioritization
- Smart replies and comment summaries
- Automation rules and custom workflows
Canny has a free listing. The owner can unlock the full profile with a paid launch for $5, or with the Enhanced profile add-on for $9:
- Founder story (locked)
- Milestones (locked)
- Screenshots and demo video (locked)
- Dofollow website link (locked)
- Comparisons (locked)
Link metrics
| Metric | Value | Change |
|---|---|---|
| Trust Flow | 43 | no change since last check |
| Citation Flow | 57 | no change since last check |
| Referring domains | 7,602 | no change since last check |
| External backlinks | 2,887,707 | no change since last check |
Top topic: Computers/Internet/Web Design and Development (39). Checked 3 Oct 2026, changed 3 Oct 2026. Link data by Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd.
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