Manage your email, change sign-in, or close your account
Unsubscribe from notices, update your sign-in address, or request account deletion and data removal.
Updated
Control what lands in your inbox
Each notice email includes a one-click unsubscribe option for that notice type. You can also visit /account/notifications to review and adjust how often you receive each kind of notice.
Some notices are not optional: receipts, refunds, payment problems, listing holds and security alerts always go out. These cannot be unsubscribed from.
Update your sign-in email address
Go to /account/email and submit your new address. We'll send a confirmation message to both your current address and the new one. Once the change is complete, you'll receive a security notification.
Request account closure or data removal
Submit a request via /account/privacy, or email launch@zinndigital.com from your registered address. Include your request to close your account and remove your personal data.
Thinking of an export? Open /account/privacy and download the full archive of what we store about you.
We'll confirm by email what gets deleted: your account, founder profile and personal details. Invoices remain on file for the period the law requires. See /privacy for the full picture of how we handle your personal data.
Questions people ask
- Can I stop getting all emails?
- No. Receipts, refunds, payment issues, listing holds and security notices are mandatory. You can unsubscribe from other notice types via one-click links or /account/notifications.
- What happens when I close my account?
- Your account, founder profile and personal details are deleted. Invoices are kept as required by law. See /privacy for details.
- How long does an email change take?
- We send confirmations to both addresses and notify you when it's done. The process is immediate once you confirm both addresses.